Privacy Policy

We at Fitix Visualization Ltd. (“Hexa“, “us“, “we“, or “our“) recognize and respect the importance of maintaining the privacy of our customers. This Privacy Notice describes the types of information we collect from you when you visit our website (“Site“) and/or use our services (“Services“). This Privacy Notice also explains how we collect, process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at https://www.hexa3d.io/terms-and-conditions/ (“Terms“). “You” means any adult user of the Site and/or Services.

If you are an individual located in the European Union (“EU Individual“), some additional terms and rights may apply to you, as detailed herein. We are the data controller in respect of the processing activities outlined in this Privacy Notice. Our registered office is 2 David Yellin St., Tel Aviv, Israel and our registration number is 515319911.

“Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law.

Privacy Notice Key Points

The key points listed below are presented in further detail throughout this Privacy Notice. You can click on the headers in this section in order to find out more information about any topic. These key points do not substitute the full Privacy Notice.

  1. Personal Data We Collect, Uses and Legal Basis.
  2. Additional Uses.
  3. Sharing the Personal Data We Collect.
  4. International Transfer.
  5. Your Rights – How to Access and Limit Our Use of Certain Personal Data.
  6. Data Retention.
  7. Cookies and Similar Technologies.
  8. Third-Party Applications and Services.
  9. Communications.
  10. Children.
  11. Changes to the Privacy Notice.
  12. Comments and Questions.

  1. Personal Data We Collect, Uses and Legal Basis

    Depending on your usage, we collect different types of data and we and any of our third-party sub-contractors and service providers use the data we collect for different purposes, as specified below. It is your voluntary decision whether to provide us with certain Personal Data, but if you refuse to provide such Personal Data we may not be able to register you to and/or provide you with the Services or part thereof.

    1. Registration Data – In order to use our Site and/or receive related Services, you will be required to register and provide us with certain Personal Data, such as your name, email address and country and phone number.

      How we use this data: (1) to provide you with the Services and to respond to your inquiries and requests and to contact and communicate with you; and (2) to prevent fraud, protect the security of and address any problems with the Services, for the purpose of providing you with informational newsletters and promotional materials relating to our Services and for the purpose of assessing the success of our marketing campaigns. For more information about our direct marketing activities and how you can control your preferences, please see the Direct Marketing section below.

      Legal Basis: (1) We process this Personal Data for the purpose of providing the Services to you, which is considered performance of a contract with you, including responding to your inquiries and requests and providing customer support. (2) When we process your Personal Data for the purposes of preventing fraud, protecting the security of and/or addressing problems with the Site and Services and/or for the purpose of providing you with informational newsletters and promotional materials relating to our Services and assessing the success of our marketing campaigns, such processing is based on our legitimate interests.

    2. Contact Information – When you request information from us, or contact us for any other reason, we will collect any data you provide, such as your name, phone number, business email, company name and the content of your inquiry. When you sign up for newsletters or email lists, we collect your email address.

      How we use this data: To respond to your request or inquiry and/or to provide you with newsletters or other promotional materials and for retargeting purposes.

      Legal Basis: We process this Personal Data based on the performance of a contract when we respond to your inquiry and provide you with newsletters. Processing your Personal Data for retargeting purposes is based on our legitimate interests.

    3. Automatically Collected Data – When you visit the Site and/or use the Services, we automatically collect information about your computer or mobile device, including non-Personal Data such as your operating system, and Personal Data such as IP address, device ID, and subject to your consent as may be required under applicable law, (geo) location, as well as your browsing history and any information regarding your viewing and purchase history on our Site and/or Services. For more information about the cookies and similar technologies we use and how to adjust your preferences, please see the section “Cookies and Similar Technologies” below.

      How we use this data: to review usage and operations, including in an aggregated non-specific analytical manner, develop new products or services and improve current content, products, and Services; (2) to prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services.

      Legal Basis: We process this Personal Data for our legitimate interests to develop and improve our products and Services, review usage, perform analytics, prevent fraud, for our recordkeeping and protection of our legal rights.

    4. Materials You Upload – Any materials including images and/or pictures and/or photos and/or documents you may upload to the Services will be collected by us.

      How we use this data: To provide you with the Services.

      Legal Basis: We process this Personal Data for the purpose of performance of a contract with you.

  2. Additional Uses

    1. Statistical Information and Analytics – We and/or our service providers use analytics tools, including “Google Analytics” to collect and analyze information about the use of the Site and/or Services, such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our Site and Services, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. The information we collect is anonymous and aggregated and we will not link it to any Personal Data. We may share such anonymous information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.

    2. Direct Marketing – As described above, we may use Personal Data to let you know about our products and Services that we believe will be of interest to you. We may contact you by email, telephone or through other communication channels. In all cases, we will respect your preferences for how you would like us to manage marketing activity with respect to you. To protect privacy rights and to ensure you have control over how we manage marketing with you:

      1. We will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you.
      2. You can ask us to stop sending email marketing by following the “unsubscribe” link you will find on all the email marketing messages we send you. Alternatively, you can contact us at info@hexa3d.io
      3. You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained below. If our marketing activities are based upon your consent, you may withdraw this consent at any time.

  3. Sharing the Personal Data We Collect

    We share your information, including Personal Data, as follows:

    1. Service Providers, and Subcontractors – We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers and subcontractors, who have agreed to confidentiality restrictions and who use such information solely on our behalf in order to: (1) help us provide you with the Site and/or Services; (2) aid in their understanding of how users are using our Site and/or Services and interacting with our ad campaigns; (3) for the purpose of direct marketing (see above for more details).

      Such service providers and subcontractors provide us with IT and system administration services, data backup, security, and storage services, data analysis, and tracking and management of our ad campaigns. In particular, we use Google’s enhanced conversion service to allow us to measure user engagement with our ads and we share hashed versions of registration data you provide with Google for that purpose. For more information, see Google’s About Enhanced Conversions page.

    2. Business Transfers – Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.

    3. Law Enforcement Related Disclosure – We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party’s rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.

    4. Legal Uses – We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.

  4. International Transfer

    1. We use subcontractors and service providers who are located in countries other than your own and send them information we receive (including Personal Data). We conduct such international transfers for the purposes described above. We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice, including appropriate remedies in the event of the violation of your data protection rights in such third country.

    2. Whenever we transfer your Personal Data to third parties based outside of the European Economic Area (“EEA”), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

      1. We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.

      2. Where we use certain service providers not located in countries with an adequate level of protection as determined by the European Commission, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in the EEA.

    3. Please contact us at info@hexa3d.io if you would like further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.

  5. Your Rights – How to Access and Limit Our Use of Certain Personal Data.

    Subject to applicable law and certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to the Personal Data that we hold about you, as detailed below. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information and/or comply with any of your requests, as detailed below:

    1. Right of Access – You have a right to know what Personal Data we collect about you and, in some cases, to have such Personal Data communicated to you. Subject to applicable law, we may charge you with a fee. Please note that we may not be able to provide you with all the information you request, and, in such case, we will endeavor to explain to you why.

    2. Right to Data Portability – If the processing is based on your consent or performance of a contract with you and processing is being carried out by automated means, you may be entitled to (request that we) provide you or another party with a copy of the Personal Data you provided to us in a structured, commonly-used, and machine-readable format.

    3. Right to Correct Personal Data – Subject to the limitations in applicable law, you may request that we update, complete, correct or delete inaccurate, incomplete, or outdated Personal Data.

    4. Deletion of Personal Data (“Right to Be Forgotten”) – If you are an EU Individual, you have a right to request that we delete your Personal Data if either: (i) it is no longer needed for the purpose for which it was collected, (ii) our processing was based on your consent and you have withdrawn your consent, (iii) you have successfully exercised your Right to Object (see below), (iv) processing was unlawful, or (iv) we are required to erase it for compliance with a legal obligation. We cannot restore information once it has been deleted. Please note that to ensure that we do not collect any further Personal Data, you should terminate your account with us, and clear our cookies from any device where you have used our Services. We may retain certain Personal Data (including following your request to delete) for audit and record-keeping purposes, or as otherwise permitted and/or required under applicable law.

    5. Right to Restrict Processing – If you are an EU Individual, you can ask us to limit the processing of your Personal Data if either: (i) you have contested its accuracy and wish us to limit processing until this is verified; (ii) the processing is unlawful, but you do not wish us to erase the Personal Data; (iii) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise, or defend of a legal claim; (iv) you have exercised your Right to Object (below) and we are in the process of verifying our legitimate grounds for processing. We may continue to use your Personal Data after a restriction request under certain circumstances.

    6. Right to Object – If you are an EU Individual, you can object to any processing of your Personal Data which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

    7. Withdrawal of Consent – You may withdraw your consent in connection with any processing of your Personal Data based on a previously granted consent. This will not affect the lawfulness of any processing prior to such withdrawal.

    8. Right to Lodge a Complaint with Your Local Supervisory Authority – If you are an EU Individual, you may have the right to submit a complaint to the relevant supervisory data protection authority if you have any concerns about how we are processing your Personal Data, though we ask that as a courtesy you please attempt to resolve any issues with us first.

  6. Data Retention

    1. Subject to applicable law, we retain Personal Data as necessary for the purposes set forth above. We may delete information from our systems without notice to you once we deem it is no longer necessary for these purposes. Retention by any of our processors may vary in accordance with the processor’s retention policy.

    2. In some circumstances, we may store your Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data, and whether those purposes can be achieved through other means, as well as applicable legal requirements.

    3. Please contact us at info@hexa3d.io if you would like details regarding the retention periods for different types of your Personal Data.

  7. Cookies and Similar Technologies

    We use cookies and similar technologies for a number of reasons, including to help personalize your experience. When visiting this Site, you shall be notified of the use of and placement of cookies and other similar technologies on your device as specified herein.

    1. What are Cookies? A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides this piece of text to the device of the originating user when this user returns. We may use the terms “cookies” to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above, such as web beacons or “pixel tags”.

      1. A “session cookie” is temporary and will remain on your device until you leave the Site.

      2. A “persistent” cookie may be used to help save your settings and customizations across visits. It will remain on your device until you delete it.

      3. First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.

    2. How We Use Cookies – We use cookies and similar technologies for a number of reasons, as specified below. The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:

      3. Type of cookie Why we use these cookies
      Necessary These cookies are necessary in order to allow the Site to work correctly. They enable you to access the Site, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.
      Functionality These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
      Security These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.
      Performance These cookies can help us collect information to help us understand how you use our Site, such as whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our Site.
      Analytics These cookies collect information regarding your activity on our Site to help us learn more about which features are popular with our users and how our Site can be improved.

    3. How to Adjust Your Preferences – Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.

  8. Third-Party Applications and Services

    All use of third-party applications or services is at your own risk and subject to such third party’s terms and privacy policies.

  9. Communications

    We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cancel your account.

  10. Children

    We do not knowingly collect Personal Data from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has enrolled without parental permission, please advise us immediately.

  11. Changes to the Privacy Notice

    We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Site or per email.

  12. Comments and Questions

    If you have any comments or questions about this Privacy Notice or if you wish to exercise any of your legal rights as set out herein, please contact us at info@hexa3d.io.

    13. Last updated: April 2022